Clarion NX700 User Manual download pdf (Page 4)

f. Waituntilyoureceivethemessage‘Thenavigationsoftwareisuptodate’.Whenprompted,

removetheSDcardfromyourClarionproduct.Thenavigationsoftwarerestartsautomatically.

Youarenowreadytousetheupdatednavigationsoftware,mapsandothercontenton yourClarion

product.

4Troubleshooting

4.1SyncTooldoesnotstartwhenIinserttheSDcardintothedevice.

Theremightbetworeasonsforthis:

¾ ThedevicestartedtoreadtheSDcardbeforelaunchingthenavigationsoftware.

Solution:PullouttheSDcardfromthedevice,thendisplaythenavigationscreen.

Whennavigationisactive,inserttheSDcardagain.

¾ TheSDcardhaspreviouslybeenusedtoupdatethenavigationfunction.

Solution:InserttheSDcardintoyourSDcardreaderandbrowseitonyourPC.Open

the‘BLACKBOX’folder,andlookforafilenamed‘auto_no_run.exe.id’.Ifsuchafile

exists,renameitto‘auto.exe.id’.

4.2Igetthefollowingerrormessage:‘ThisisaClarionUpdateSDcard.It cannotbeusedwith

Synctool.’

ForsomeClarionproducts,updatesareissuedonanSDcard.ThesecardscannotbeusedwithSync

Tool.Ifyoutriedusingsuchamemorycard,pleasetryagainusingadifferent,emptySDcard.

4.3Igetthefollowingerrormessage:‘Theexistingdevicestatusinformationisincompatible

orobsolete.Itwillbedeletedin15seconds.’

Thismessagemightcomeupwhenpre paringtheSDcardforanupdate.Acountdownisstarted,and

after15seconds,theolddevicestatusinformationwillbedeleted.Theprocessdoesnotcauseany

importantdataloss,anditwillprobablysolvethisproblem.Duringthecountdown,youcanremovethe

SDcardifyouwishtoaborttheprocessforsomereason.

4.4Igetan‘accessisdenied’orsimilarerrormessagewhentryingtopreparetheSDcardfor

anupdate.

MostSDcardshaveasmallhardwareswitchontheirsidethatcanbeusedtolockaccesstothecard

andtoprotectdatastoredonit.Makesurethattheswitchisnotinthe‘Lock’position,thentryagain.If

thatdoesnothelp,useyourPCtoformattheSDcardortryanothercard.

ItisalsopossiblethattheSDcardhadbeenformattedinanon‐FATfilesystem.FormattingtheSDcard

inWindowswillcorrectthisproblem.

v2.0January2011

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Clarion NX700 User Manual Page 4